Q1: How to check Tpye-C port on computer is an all-function port or not ?
A: If your laptop have a USB-C port with one of the following symbols (or the Thunderbolt 3, Thunderbolt 4, DP 1.2), then it is the Full-function Type-C port, you can use the USB C to C cable to connect each screen. (You can check the manual or go online to check the computer port parameters.)
Q2: Monitor Screen display show "No Signal"
A: If you use USB-C to C connect, it means your computer's C port only support power not support video transmission,You can connect a HDMI cable to the monitor provide video transmission.
2: If you use HDMI cable (Provide video transmission). Please connect an USB-A/C to C cable (Provide power) 5V/2A to the monitor .
2: If you use HDMI cable (Provide video transmission). Please connect an USB-A/C to C cable (Provide power) 5V/2A to the monitor .
Q3: Monitor Screen Flickers & Black Screen
A:It may be that your laptop is low battery or voltage is insufficient,use an extra USB-A to C cable to power laptop or monitor screen extender.
Q4: Monitor screen not light up after connecting?
A:It may be that your laptop does not have enough power. Please charge the monitor with an extra power supply that provide 5V/2A.
Please active your laptop screen to avoid extender screen into sleep mode.
Please active your laptop screen to avoid extender screen into sleep mode.