Warranty Information

At Kefeya.com, we are committed to providing our customers with high-quality products and exceptional service. As part of this commitment, we offer a comprehensive warranty policy for our Screen Extender products.

Warranty Coverage:

Our screen extender comes with a one-year warranty period, starting from the date of purchase. Within the warranty period, we will provide free repair and replacement services to address any functional failures caused by manufacturing defects.

Warranty Coverage Includes:

During the warranty period, Kefeya will repair or replace, at our discretion, any Screen Extender product that proves to be defective in materials or workmanship under normal use and service.
This warranty covers manufacturing defects and failures that occur during normal usage conditions.
If the product requires repair or replacement, we will cover all necessary shipping costs.

Warranty Exclusions:

• Damage caused by misuse or accidents, such as drops, water damage, etc.
• Damage caused by self-repair or modification of the product.
• Damage caused by repairs conducted at unauthorized service centers.
• Damage caused by improper use or storage.

Claims Process:

To initiate a warranty claim, customers must provide proof of purchase and contact our customer service team. Our team will guide you through the claims process and provide instructions for returning the defective product, if necessary. Once the product is received and inspected, we will repair or replace it accordingly.

Notes:

1.The product warranty period is only applicable to the original purchaser and is non-transferable.

2.Warranty services are provided only within the warranty period; failures occurring after the warranty period will not be covered.

We are committed to providing you with high-quality products and services. If you have any questions about the warranty policy or need further assistance, please feel free to contact our customer service team.